Matters & Cases
Matter Permissions
Control who can access sensitive cases with matter-level permissions.
Access modes
- Everyone (default) — All firm members with appropriate role permissions can see this matter and its documents
- Specific users — Restrict access to selected individuals or roles. Only those on the access list can view the matter
Setting permissions
When creating or editing a matter, toggle to Specific users or groups. Search for employees or select entire roles. Selected users appear as chips below the search field.
Important notes
- Partners always have full access regardless of restrictions
- Restricted matters are hidden everywhere: Documents page, search results, client pages, and AI assistant
- If you cannot find a document you expect to see, it may be on a restricted matter — contact your firm administrator