Terms of Service

Barristr is a cloud-based legal practice management platform designed for solo practitioners and small law firms. The Service includes matter management, client management, billing and invoicing, document storage, calendar and deadline tracking, AI-assisted features, and related functionality as described on our website.

We may update, modify, or add features to the Service from time to time. We will not remove core functionality that you rely on without reasonable notice.

You are responsible for maintaining the security of your account credentials. You must notify us immediately through our contact page if you become aware of any unauthorized access to your account.

You are responsible for all activity that occurs under your account. You must provide accurate and complete information when creating your account and keep it up to date.

If you are the firm administrator, you are responsible for managing user access within your organization, including revoking access for personnel who leave the firm.

You agree not to:

• Use the Service for any purpose that is unlawful or prohibited by these Terms.
• Attempt to gain unauthorized access to any part of the Service, other accounts, or systems connected to the Service.
• Interfere with or disrupt the integrity or performance of the Service.
• Reverse engineer, decompile, or disassemble any aspect of the Service.
• Use the Service to store or transmit malicious code, malware, or any content intended to damage or impair systems.
• Resell, sublicense, or provide access to the Service to third parties outside of your firm without our written consent.
• Use automated systems to scrape, copy, or extract data from the Service beyond what is available through our export features.

Your data belongs to you. All client records, matter data, documents, billing entries, and any other content you create or upload to Barristr remains your property. We do not claim any ownership rights over your data.

You grant us a limited license to host, store, process, and display your data solely as necessary to provide the Service to you. This license terminates when you delete your data or close your account.

You may export a full copy of your data at any time using the platform’s built-in export tools. Exported data is provided in standard, portable formats (CSV, PDF, and JSON where applicable) so you are never locked in.

The Service, including its software, design, documentation, branding, and all related intellectual property, is owned by CloudNgolo LLC and protected by copyright, trademark, and other intellectual property laws.

Your subscription grants you a non-exclusive, non-transferable, revocable license to use the Service for the duration of your subscription term, subject to these Terms.

Feedback, suggestions, or feature requests you provide to us may be used to improve the Service without obligation or compensation. Such feedback does not include your confidential client data or attorney work product.

Barristr offers subscription plans billed monthly or annually, as described on our pricing page. All fees are quoted in U.S. dollars unless otherwise stated.

Payment is processed securely through Stripe. By providing payment information, you authorize us to charge your payment method on a recurring basis according to your selected plan.

We may change our pricing with at least 30 days’ written notice. Price changes will take effect at the start of your next billing cycle following the notice period.

If payment fails, we will attempt to notify you and provide a reasonable grace period to update your payment information before suspending access to the Service. Your data will not be deleted during a payment grace period.

Free trial periods, if offered, will be clearly identified at signup. At the end of a trial period, you will need an active subscription to continue using the Service. We will not charge you without your explicit authorization.

We target 99.9% uptime for the Service, measured on a monthly basis. This excludes scheduled maintenance windows, which we will announce in advance whenever possible.

While we work diligently to maintain high availability, the Service is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted access and are not liable for downtime caused by factors beyond our reasonable control, including internet outages, third-party service failures, or force majeure events.

To the maximum extent permitted by applicable law, CloudNgolo LLC, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of the Service.

Our total aggregate liability for any claims arising from or related to the Service shall not exceed the total amount you paid to Barristr during the twelve (12) months immediately preceding the event giving rise to the claim.

Barristr is a practice management tool. It does not provide legal advice, and AI-generated content within the platform should be reviewed by a licensed attorney before use. We are not responsible for decisions made based on information managed or generated within the Service.

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period. You will retain access to the Service until then.

After cancellation, your data is retained for 90 days to allow for reactivation or export, after which it is permanently deleted. You may request immediate deletion at any time.

We may suspend or terminate your access to the Service if you materially breach these Terms, fail to pay fees after reasonable notice, or engage in conduct that threatens the security or integrity of the platform. We will provide notice and a reasonable opportunity to cure before termination, except in cases involving security threats or illegal activity.

Upon termination for any reason, your right to use the Service ceases. Sections of these Terms that by their nature should survive termination (including Data Ownership, Limitation of Liability, and Governing Law) will continue to apply.

We may modify these Terms from time to time. If we make material changes, we will notify you by email or through a prominent notice within the platform at least 30 days before the changes take effect.

Continued use of the Service after the updated Terms take effect constitutes your acceptance of the changes. If you do not agree with the updated Terms, you may cancel your subscription before they take effect.

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms or the Service shall be resolved in the state or federal courts located in Dallas County, Texas.

If you have questions about these Terms of Service, reach out through our contact page.

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