Billing & Invoicing
Invoice Workflow & Statuses
Invoices follow a clear lifecycle from creation to payment.
Statuses
| Status | Description |
|---|---|
| Draft | Created, not yet sent. Fully editable |
| Pending Approval | Submitted for partner review (if approval workflow is enabled) |
| Approved | Approved by a partner, ready to send |
| Sent | Sent to the client via email |
| Partial | Partial payment received |
| Paid | Fully paid |
| Overdue | Past the due date with outstanding balance |
| Cancelled | Cancelled — time entries are unlinked and become available again |
Approval workflow
When enabled in firm settings, associates submit invoices for approval. Partners can Approve (with optional comments) or Reject (returns to Draft with comments).
Actions
From the invoice detail page: Edit, Mark Sent, Mark Paid, Mark Overdue, Cancel, Download PDF, Send by Email, Record Payment, Credit Note, or Delete (drafts only).