Billing & Invoicing

Invoice Workflow & Statuses

Invoices follow a clear lifecycle from creation to payment.

Statuses

StatusDescription
DraftCreated, not yet sent. Fully editable
Pending ApprovalSubmitted for partner review (if approval workflow is enabled)
ApprovedApproved by a partner, ready to send
SentSent to the client via email
PartialPartial payment received
PaidFully paid
OverduePast the due date with outstanding balance
CancelledCancelled — time entries are unlinked and become available again

Approval workflow

When enabled in firm settings, associates submit invoices for approval. Partners can Approve (with optional comments) or Reject (returns to Draft with comments).

Actions

From the invoice detail page: Edit, Mark Sent, Mark Paid, Mark Overdue, Cancel, Download PDF, Send by Email, Record Payment, Credit Note, or Delete (drafts only).

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